
Non-disclosure of existing health conditions is the main reason for insurers to reject claims. Around 25% of health insurance claims are rejected because the insured had pre-existing conditions like diabetes or hypertension, which were not disclosed at the time of purchase. Another 25% of claims rejections are because policyholders were unaware of the terms of cover and claimed for OPD (outpatient department) or other treatment excluded under the policy.
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